Help Center
Frequently Asked
Frequently Asked
Questions
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Getting Started
What is a virtual phone number?
A virtual phone number is a real phone number that exists in the cloud — not tied to a physical SIM card. You can receive SMS messages to it through our dashboard, just like you would on a real phone.
Do I need to verify my identity to sign up?
No. We only ask for an email address to create your account. No ID upload, no address, no credit card required at signup.
How long does it take to get a number?
Instant. Once you have a balance and select a number, it's reserved for you in under one second.
Which countries are available?
We currently offer numbers from USA, UK, Canada, Russia, Germany, France, Australia and more. New countries are added regularly.
Numbers & SMS
What apps can I verify with these numbers?
Any app that sends an SMS verification code. Popular ones include Telegram, WhatsApp, Google, Facebook, Twitter, Instagram, TikTok, Discord, Snapchat, Uber, Airbnb and 40+ more.
Will the code always arrive?
We aim for 99.7% delivery. In the rare case a code doesn't arrive (e.g. the service blocks virtual numbers), your balance is automatically refunded — no support ticket needed.
Can I receive multiple SMS on the same number?
Yes. A number can receive multiple messages during its active rental period. You see all incoming messages in your dashboard in real time.
How long is the number available for?
Numbers are typically rented per-use. Once the verification is complete the number expires. We charge only for the messages received.
Can I reuse the same number?
Numbers are released after use. You can rent a new number anytime. Some platforms only allow one verification per number, which is why fresh numbers are used each time.
Billing & Payments
How much does it cost?
Numbers start from $0.15 per SMS. The price varies by country and platform. USA numbers are among the cheapest. There are no monthly fees or subscriptions — you pay only for what you use.
What payment methods do you accept?
We accept credit/debit cards, cryptocurrency (BTC, ETH, USDT), and bank transfers. Payment methods are shown at checkout.
Does my balance expire?
No. Your account balance never expires. Top up once and use it whenever you need it.
How do refunds work?
If a code never arrives, our system automatically detects it and credits your balance — usually within minutes. Manual refund requests can also be made via support.
Social Accounts
What social media accounts do you sell?
We offer aged and verified accounts for Instagram, TikTok, YouTube, Facebook, and Twitter. All accounts are checked before listing and come with login credentials.
Are the accounts safe to use?
Yes. Accounts go through a verification process before being listed. However, we recommend changing passwords immediately after purchase and warming up accounts gradually.
What happens if an account doesn't work?
If an account cannot be accessed with the provided credentials within 24 hours of purchase, contact support and we'll replace it or refund you.
Still have questions?
Our team replies on Telegram in under 10 minutes, 7 days a week.